Support Policy

Overview of SSCF Support Policies and Guidelines

The Social Science Computing Facility (SSCF) at UCSD offers a variety of support programs for administrative staff, faculty, and graduate students within the Division of Social Sciences. SSCF provides a range of support options for individual workstations, server maintenance, web support, and many other computing services.

Access to these services is conditional upon compliance with the various relevant policies, guidelines, and laws. Our ability to share a productive computing environment requires responsible behavior by the members of the campus community. The following is a working draft of SSCF's support policy that members of the Division of Social Sciences should be aware. In the future, we hope to have this finalized and ratified by the Dean's office. Comments and suggestions are welcome.

I. SSCF Support Policy
A. Helpdesk Support
B. Network Acceptable Use Policy and Network Security
C. Website Support
D. Employee Additions and Separations
E. Inventory

II. Other SSCF services provided but NOT covered under above policies
A. Equipment Loan Out
B. SSB Graduate Labs
C. Funded Software
D. Free Training Sessions
E. Compute Lifecycle Recommendations